2 Ways Personal Technology’s Support Stands Out

Smart home technology has taken the world by storm. Statista forecasts that the number of smart homes in North America will surpass 300 million in three years’ time. At Personal Technology, we want to support our clients’ desires to incorporate smart home technology, but we strive to accomplish this strategically. Piecemeal solutions won’t support additional devices as you add them to your home, nor will they last for years into the future.

As the premier home automation company in Altadena, CA, we differentiate ourselves from our competitors. We design comprehensive smart home projects from the ground up and guarantee our work for years to come. Read more below to learn how Personal Technology sets our standards above other local home automation companies.

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HTA Certified

We pride ourselves on our exemplary work, so that’s why we acquired HTA certification. The Home Technology Association, a non-biased third-party organization, certifies home automation companies with proven technical expertise and trusted reputations. As an HTA-certified company, we were graded against stringent criteria and faced stiff competition for this designation. We have a proven track record of phenomenal service and partnerships with reputable local design/build professionals. Attaining this national standard of excellence was no easy feat. We make continual efforts to train our technicians in the latest technology offerings to continue to serve our customers in the best way possible.

Dedicated Support

Our customer support lasts well beyond the time we step away from your home upon project completion. You can always rely on Personal Technology to assist you with any needs you have regarding your new smart home system. Our customers can expect 24/7 service from a dedicated support team, so if you experience a hiccup with your system, there’s no need to fret – we’ve got your back! We’re just a phone call away.

Our response times are quick – in as little as 10 minutes – and we come onsite nights or weekends to resolve any system issues you’re experiencing. We know our customers rely on their smart home systems, so we proactively monitor the health of systems. Updates are completed on a timely schedule, and your equipment is always running at peak performance.

If you want firsthand experience with a stellar home automation company, look no further than Personal Technology. Contact us using our online form or call us today. We look forward to offering you a superior level of customer service on your next smart home project!