Safety Precautions and Operational Priorities at Personal Technology in Response to COVID-19

We at Personal Technology are taking the COVID-19 outbreak with the highest level of seriousness, and we are taking all necessary precautions to keep our employees, clients and community safe during this time. As providers of critical infrastructure in the Communications and Information Technology Sectors we are still running all parts of our operation. We are, however, prioritizing support of existing customers and maintenance of network infrastructure above all other activities. Health precautions and protocols in line with WHO and CDC directives are taking place throughout our organization to reduce the spread of disease. Every day our team reviews up-to-date recommendations to ensure we’re doing everything to curb the spread of COVID-19.

Though these may change over time, here are the current steps we are taking to reduce the risks associated with this novel coronavirus:

• Employees who have symptoms of acute respiratory illness are required to stay home and not come to work until they are free of fever (100.4° F ​​[37.8° C​] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees are instructed to notify their supervisor and their healthcare provider immediately upon experiencing any symptoms.
• Measures are in place to address employees who have recently traveled or have family members who have tested positive for COVID-19. They will go through a CDC-directed risk assessment for potential exposure and be directed to stay home if necessary.
• Disinfectant wipes are readily available to our employees to wipe down frequently touched surfaces including workstations, countertops, doorknobs, remotes, touchpanels, tools and equipment.
• Our installers are following strict on-site health and safety guidelines including the use of disposable gloves and sterilization products.
• We will refrain from shaking hands with clients and will maintain recommended distances while in your home or business.
• Employees have flexible sick leave policies that offer them the ability to care for themselves and family when needed.
• Our office and company vans are sterilized twice a day.
• We are currently postponing all work done at job sites that have more than one other trade already on-site.
• We have expanded the availability of remote support to provide assistance to as many people as possible without any possibility of exposure.

We appreciate your trust during these unprecedented times, and we take the health and wellbeing of our clients and employees very seriously. To protect our staff, we also ask that our clients communicate if anyone in your home or business is experiencing symptoms or has been exposed to the virus. We also ask that you follow the CDC's guidelines for preventing the spread of COVID-19 while we are on-site. If you have any questions about these precautions, please do not hesitate to reach out. Our phone number is (323) 250-3430 and you can reach us using our online form.